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Customer Testimonials - Please send us your experience!

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Customer testimonial from Orange Park, Florida - August,  2006

 

8/17/06

 "Thank you so much for a job well done in a timely manner, at a reasonable price!  Keep up

the good work!  by the way, excellent customer service too" - * Will recommend to everybody"  -

B.Klos

8/25/06

Customer from theChevy Avalanche Fan Club of North America

Redleg
CAFCNA 2006 Supporting Member
Full Member
*
***
Offline Offline

Orange Park FL
Joined: 01/24/06
Posts: 506


When does it stop?


WWW
refurbished Victory Red cladding
« on: Yesterday at 03:25:17 PM »

In the past year my cladding has taken a beating 1) a hit and run left a scratch down the drivers side 2) Rock dings in the front bumper cover from FL road construction 3) shopping cart dings at the Wally World and 4) just recently A piece of tire tread knocked a section of my cladding off. It was time for a stripping and repainting of my cladding.

I have been scanning and watching the threads pretty intensely as far as a good body shop goes. Average prices were 3-5K and entailed a trip to GA. I didn't have these type of funds and I didn't have enuf vacation time to make a trip so I looked for something closer.

When I first came to FL I did some searching and found Carsmetics In Orange Park to be the most affordable. I am a firm believer that you get what you pay for so their low prices made me skeptical. Especially, after talking to many of you one on one.  I have been in an out of their shop for 7 months. I looked at many of their finished jobs firsthand and I decided to take a chance on them. The Manager Dave Arnett provided excellent customer service and never did I feel like OMG it's him again kicking the tires but not bringing a vehicle in. If customer service is important then this guy excels at it. I have yet to see my finished Av but I have high expectations.

The last time my cladding was painted I didn't know about CAFCNA or ever seen a tricked out Avalanche. I thought I was a rare breed. I had it painted to match the rest of my truck Victory Red but I left the texture. This go around I'm smoothing the cladding and getting my White Night back up light painted to match.  Most of you have seen my before pics and if you've been to Crystal River, Huntsville, or a NEFL lunch you've seen my Av "Rosie" first hand. Hello my name is George I'm an attention whore and Av-o-holic  I won't bother with before pics but if you want em pm me and I'll post them. 

Here are a few of the in process pics.


 I did speak in-depth to the manager about how come their price was so low. I am paying $1603 out the door (includes the extra pieces I wanted done and tax). He said that his employees are salary and a job like this is fun for his guys. A treat you might say. Hourly shop rates don't apply to business situation. They can do a better job and a better price. He convinced me and I'll find out shortly how good his work is.

 -George Etrata- Jacksonville

 

From Tampa, FL  August 2006 - Airport location 

 

 Just wanted you to know that I had to take my car to the Carsmetics on Idlewild because a woman backed into my bumper and she wanted to handle it directly. While the car was there I also had them take care of three dings. It was such a great experience and the did a great job. They were so nice. I had my car back in a day and the car looks brand new.

    I just wanted you to know what a great experience I had. I am telling everyone.

Patti

Patti Palmer
Innovative Planners
Phone:
813-837-0717

 

 

 

 

Customer testimonials From Orange Park, Florida –May 2006

 

“Dear Dave, Brian and Crew,  I just want to thank you all for your outstanding job getting my car back in mint condition. Everyone went above and beyond to help.  The customer service I received was exceptional and I would recommend you to all my friends.  You guys are the BEST! " Sincerely, Raymond and Careen Pielacha (Red KIA Spectra 5)

 

 

April 13, 2006

 

“I'd like to commend Brian Unkelbach, Manager at the Blanding Blvd. location in Orange Park, Florida, for the excellent and prompt service performed on my Ford Contour. Although my problem was not major, Brian was able to take care of the needed repair in less than an hour. You can bet I'll be telling my friends about my experience at Carsmetics on Blanding Blvd”. – R. Hafner

 

From Orange Park, Florida – February 27, 2006

 

“I had my brand new Chrysler 300 rammed by an anonymous driver in a parking lot. The right rear upper quarter panel was deeply grooved and scratched. Your store manager (Dave Arnett) at the Jacksonville store on Blanding Road in Orange Park gave me a quick and complete estimate, with an excellent explanation of the process that would be used to repair my car. 24 hours later I picked up my car. Not only was I amazed at how quickly the work was done, but there was no way I could tell that the car had ever been damaged. Dave told me exactly how one of his people (Nick) had done the work, and the bill was exactly what he had estimated, which saved me several hundred dollars off the next best estimate I had received. Those guys are great! Thanks for giving me my new car back in top condition!” -Jeff Bryan

 

From Palm Harbor, Florida – November 21, 2005

 

“We wish to express our sincere appreciation for the immediate service and generous discount that you gave us for the repair of the front fender on the 2003 Nissan Murano. Your excellent service was greatly appreciated.” Sincerely yours, -Walt Tabbert, Chairman, Board of Elders Bethel Lutheran Church Clearwater, Florida.

 

From Palm Harbor, Florida – November, 2005

 

“We have used Carsmetics’ services on four different occasions and have been extremely pleased each time. We would like to thank Darren Bisighini, the Palm Harbor Store Manager, and his staff for their prompt and courteous attention to our automobiles. We would not hesitate to recommend Carsmetics to anyone looking for reasonable, but excellent repair work.” -James and Rita Koller

 

Palm Harbor, Florida – July 7, 2005

 

“Re: 2000 Camaro Repair” “Just wanted you and others to know how pleased I was on the quality of repair to my camaro. The work exceeded my expectations and I saved some good money as well. I would recommend your workers to anyone considering body work being done. The quality says it all” -Phil Weissburg

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